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Problems setting up the Google Play Store on a new Android device

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Topic starter

I recently got a new Android device and I'm having trouble setting up Google Play Store. I can't seem to download any apps or access the store properly. What steps should I take to resolve this issue and get started with using Google Play Store?

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If you're having trouble setting up Google Play Store on your new Android device, follow these steps to resolve the issue:

  1. Check internet connection: Ensure your device is connected to a stable Wi-Fi or mobile data network.

  2. Set up Google account: Make sure you've added a Google account to your device. Go to Settings > Accounts > Add account > Google and follow the prompts.

  3. Update date and time: Incorrect date and time settings can cause issues. Go to Settings > System > Date & time and enable automatic date and time.

  4. Clear cache and data: Clear the cache and data of the Google Play Store app. Go to Settings > Apps > Google Play Store > Storage > Clear cache and Clear data.

  5. Check for updates: Ensure your device's operating system is up to date. Go to Settings > System > Software update to check for updates.

  6. Restart your device: A simple restart can often resolve many issues. Hold the power button and select Restart.

  7. Reinstall Google Play Store updates: Sometimes, reinstalling updates can help. Go to Settings > Apps > Google Play Store > Uninstall updates. Then, update the app again from the Play Store.

  8. Check Google Services: Ensure that Google Play Services is up to date. Go to Settings > Apps > Google Play Services and check for updates.

jameshur Topic starter 07/06/2024 8:51 am

@ps Ok thanks I did what you said but this has not solved my problem.

0

Try manually installing an older version: Updates.
Here is a tutorial on how to download and install the Google Play apk file.

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